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Version: Next

Community Manager Announcements

Community Manager Announcements are the simplest form of notifications and are triggered by a team member manually drafting a message to the users in our Community Manager tool. Follow these steps to create a topic:

Step 1​

Log in to the Admin Portal (create an account if you haven't done so already) and head to the Alert Manager page. Select the Topics tab (default) and click on "+ Topic" in the top right, then select the "Send announcments from Community Manager".

create announcement

Step 2​

Give the topic a name, this name will be shown to the enduser on the card. Click on "Save Topic".

name topic

Step 3​

The topic will be added to the list and can be added to a card config. The topic will also appear as an option of topics in the Community Manager and you can start sending out messages to users that have subscribed.